Refund & Returns Policy

Ink & Exchanges

Not quite the right fit?
No worries! Our return policy is as simple as black and white. Get all the details on returns, refunds, and cancellations here.

Returning an item

Should you find yourself dissatisfied for any reason, kindly reach out via email within 14 calendar days from the delivery date, and I’ll guide you through the return process. Please ensure to utilize the original packaging for the return shipment. Do note, however, that you’ll be responsible for covering the return shipment costs.

Receiving a refund

Upon receiving and inspecting the returned item, I’ll initiate the refund process for the amount paid (exclusive of any customs fees or return shipping costs). The refunded amount may account for any incurred damage or usage. Please be aware that custom-made items and gift cards are non-refundable.

Canceling an order

If you change your mind and need to cancel an order before it’s shipped, please drop me an email as soon as possible.